# Problems downloading data

**URL:** <https://community.drivendata.org/t/problems-downloading-data/3858>\
**Category:** Hakuna Ma-data\
**Created:** [November 20, 2019, 10:29pm UTC](https://community.drivendata.org/t/problems-downloading-data/3858 "2019-11-20T22:29:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cbinners](https://yyz2.discourse-cdn.com/flex028/user_avatar/community.drivendata.org/cbinners/32/875_2.png) [@cbinners](https://community.drivendata.org/u/cbinners)\
**Post date:** [November 20, 2019, 10:29pm UTC](https://community.drivendata.org/t/problems-downloading-data/3858/1 "2019-11-20T22:29:14Z")

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I’m having issues downloading the data (Season 1). It’ll get around 10-15GB downloaded, then it fails with a network error. I haven’t had issues downloading ~250GB files before, so not really sure how to fix this.

I’ve had this issue downloading from both the CDN as well as using azcopy.

Thoughts?

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**Author:** ![bull](https://yyz2.discourse-cdn.com/flex028/user_avatar/community.drivendata.org/bull/32/8_2.png) [@bull](https://community.drivendata.org/u/bull)\
**Post date:** [November 21, 2019, 4:37pm UTC](https://community.drivendata.org/t/problems-downloading-data/3858/2 "2019-11-21T16:37:18Z")

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Generally `azcopy` is the most reliable way to get the data, and you should make sure that you have the latest version (v10). It supports resuming failed downloads and viewing error logs. You can see here for more information:

> **[Find errors & resume jobs with logs in AzCopy (Azure Storage)](https://docs.microsoft.com/en-us/azure/storage/common/storage-use-azcopy-configure?toc=%2Fazure%2Fstorage%2Fblobs%2Ftoc.json#troubleshoot-issues)**
>
> Learn how to use logs to diagnose errors, and to resume jobs that are paused by using plan files.

It’s possible the CDN content has not yet propagated to servers near you, so those links may become faster as the competition goes on.

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**Author:** ![cbinners](https://yyz2.discourse-cdn.com/flex028/user_avatar/community.drivendata.org/cbinners/32/875_2.png) [@cbinners](https://community.drivendata.org/u/cbinners)\
**Post date:** [November 21, 2019, 4:59pm UTC](https://community.drivendata.org/t/problems-downloading-data/3858/3 "2019-11-21T16:59:15Z")

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I think it must have been the CDN not being ready. Tried again this morning with success!

Cheers