# MATLAB Support point of Contact

**URL:** <https://community.drivendata.org/t/matlab-support-point-of-contact/4579>\
**Category:** Clog Loss: Advance Alzheimer’s Research\
**Created:** [June 2, 2020, 2:46pm UTC](https://community.drivendata.org/t/matlab-support-point-of-contact/4579 "2020-06-02T14:46:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nehagoel23](https://avatars.discourse-cdn.com/v4/letter/n/41988e/32.png) [@nehagoel23](https://community.drivendata.org/u/nehagoel23)\
**Post date:** [June 2, 2020, 2:46pm UTC](https://community.drivendata.org/t/matlab-support-point-of-contact/4579/1 "2020-06-02T14:46:48Z")

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Hello All,

I am Neha Goel, your point of Contact for this competition from MathWorks. It is great to see so many submissions and participants already. Feel free to ask any questions related to MATLAB Benchmark code, MATLAB complimentary licenses or share any challenges that you are facing for solving the problem.

Keep Modelling!!

-Neha

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**Author:** ![Ed12](https://avatars.discourse-cdn.com/v4/letter/e/6a8cbe/32.png) [@Ed12](https://community.drivendata.org/u/Ed12)\
**Post date:** [July 14, 2020, 9:03am UTC](https://community.drivendata.org/t/matlab-support-point-of-contact/4579/2 "2020-07-14T09:03:26Z")

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Hi Neha,

I’m following the benchmarking code (works fine on my laptop) but when run on a computing cluster I can’t access the AWS data. Do you know why this is happening and how to fix it? Many thanks, Ed.

Error using fileDatastore (line 105)  
Location ‘s3://drivendata-competition-clog-loss/train/100109.mp4’ requires  
credentials. You must setup an AWS credentials file, or set the environment  
variables AWS\_ACCESS\_KEY\_ID and AWS\_SECRET\_ACCESS\_KEY.

Error in Untitled3 (line 20)  
fds = fileDatastore(nanotrain.url,‘ReadFcn’, @readVideo);