# MathWorks License **URL:** \ **Category:** The BioMassters\ **Created:** [November 15, 2022, 9:27pm UTC](https://community.drivendata.org/t/mathworks-license/8190 "2022-11-15T21:27:16Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jsblandon](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jsblandon](https://community.drivendata.org/u/jsblandon)\ **Post date:** [November 15, 2022, 9:27pm UTC](https://community.drivendata.org/t/mathworks-license/8190/1 "2022-11-15T21:27:16Z")
Hi! Our team have tried unsuccesfully to get the license. We tried to follow the steps but in all scenarios we get the message: **We have detected suspicious behavior** If you are unable to correct this issue on your own, contact support. Hence, Is there any other resource to follow to get the license? Can anyone help us? Thanks for your attention. We’re looking forward to your reply! The UruColo Team. ---
**Author:** ![GraceWoolson](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@GraceWoolson](https://community.drivendata.org/u/GraceWoolson)\ **Post date:** [November 21, 2022, 7:18pm UTC](https://community.drivendata.org/t/mathworks-license/8190/2 "2022-11-21T19:18:34Z")
Hi @jsblandon, please clear your cache and try submitting again. This message often indicates that the form cannot verify that you are not a bot, and clearing the cache should resolve the issue! ---
**Author:** ![jsblandon](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jsblandon](https://community.drivendata.org/u/jsblandon)\ **Post date:** [November 22, 2022, 10:24am UTC](https://community.drivendata.org/t/mathworks-license/8190/3 "2022-11-22T10:24:43Z")
Hi @GraceWoolson ! Thank you for your response. I have done what you suggest and it did not work. What should I fill in when the form asks for **Competition Information - Complete in English** regarding **University name** \* field? Should I use in the form the same e-mail used to create the DrivenData account? ---
**Author:** ![GraceWoolson](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@GraceWoolson](https://community.drivendata.org/u/GraceWoolson)\ **Post date:** [November 22, 2022, 3:30pm UTC](https://community.drivendata.org/t/mathworks-license/8190/4 "2022-11-22T15:30:25Z")
Great question! For the University name field, please put your current university or company affiliation (this will be the same as what you put for the Company/University field). Since this competition is online, it is not associated with a specific university. For the e-mail, you do not need to use the same one as you used to create the DrivenData account. If you have a MathWorks account, however, you should use the email associated with this account. Please let me know if this information does not help resolve the issue and I would be happy to look into it further! ---
**Author:** ![jsblandon](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jsblandon](https://community.drivendata.org/u/jsblandon)\ **Post date:** [November 29, 2022, 9:19pm UTC](https://community.drivendata.org/t/mathworks-license/8190/5 "2022-11-29T21:19:42Z")
Hi again @GraceWoolson ! Unfortunately none of your suggetions worked… I tried to clear the cache in three different web browsers and all of them show me the same form error. Thank you for your help! ---
**Author:** ![GraceWoolson](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@GraceWoolson](https://community.drivendata.org/u/GraceWoolson)\ **Post date:** [November 30, 2022, 6:34pm UTC](https://community.drivendata.org/t/mathworks-license/8190/6 "2022-11-30T18:34:38Z")
I’m sorry to hear your team is experiencing this issue. I will do some further investigation and get back to you as soon as I can! ---
**Author:** ![GraceWoolson](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@GraceWoolson](https://community.drivendata.org/u/GraceWoolson)\ **Post date:** [December 1, 2022, 6:42pm UTC](https://community.drivendata.org/t/mathworks-license/8190/7 "2022-12-01T18:42:01Z")
Hi @jsblandon, we were able to identify the source of the issue and it should be resolved now. Please try again and let me know if you have any issues. Thank you for bringing this to my attention! ---
**Author:** ![jsblandon](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jsblandon](https://community.drivendata.org/u/jsblandon)\ **Post date:** [December 1, 2022, 10:53pm UTC](https://community.drivendata.org/t/mathworks-license/8190/8 "2022-12-01T22:53:24Z")
Hi @GraceWoolson, it seems that it worked! I am awaiting the e-mail with instructions. Thank you very much for your help!