# Failed without logs

**URL:** <https://community.drivendata.org/t/failed-without-logs/8459>\
**Category:** Video Similarity Challenge\
**Created:** [January 18, 2023, 10:40am UTC](https://community.drivendata.org/t/failed-without-logs/8459 "2023-01-18T10:40:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![wenhaowang](https://avatars.discourse-cdn.com/v4/letter/w/b2d939/32.png) [@wenhaowang](https://community.drivendata.org/u/wenhaowang)\
**Post date:** [January 18, 2023, 10:40am UTC](https://community.drivendata.org/t/failed-without-logs/8459/1 "2023-01-18T10:40:41Z")

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I submit my matching results to match track, but it returns:  
`There was a problem scoring the file your code generated. Check the submissions page for more details.`  
And  
`Oops! Looks like something went wrong with your submission. If you have checked the submission requirements and are still not sure what happened, please contact us.`

I do not know what happened, and I successfully submitted one many weeks ago. I am not sure what the problem from and am seeking help from you. Thanks

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**Author:** ![chrisk-dd](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@chrisk-dd](https://community.drivendata.org/u/chrisk-dd)\
**Post date:** [January 18, 2023, 3:53pm UTC](https://community.drivendata.org/t/failed-without-logs/8459/2 "2023-01-18T15:53:18Z")

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@wenhaowang ~~It looks like the columns in your submitted csv are not in the expected order - your `score` column should be last.~~ There appears to be some issue with our scoring for your submission, I am currently investigating and will report back.

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**Author:** ![chrisk-dd](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@chrisk-dd](https://community.drivendata.org/u/chrisk-dd)\
**Post date:** [January 18, 2023, 4:54pm UTC](https://community.drivendata.org/t/failed-without-logs/8459/3 "2023-01-18T16:54:03Z")

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@wenhaowang Our scoring is failing because some of your submitted `query_start` timestamps are greater than your submitted `query_end` timestamps. We will add validation that verifies that all timestamps have the appropriate ordering - in the meantime, for your submissions to pass you must check that the start and end timestamps are appropriately ordered.

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**Author:** ![wenhaowang](https://avatars.discourse-cdn.com/v4/letter/w/b2d939/32.png) [@wenhaowang](https://community.drivendata.org/u/wenhaowang)\
**Post date:** [January 18, 2023, 8:25pm UTC](https://community.drivendata.org/t/failed-without-logs/8459/4 "2023-01-18T20:25:15Z")

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That helps. Thanks very much!